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About Electricity Board - BEST Mumbai

BEST (Brihanmumbai Electric Supply and Transport) is a government-owned utility that provides electricity to the city of Mumbai in Maharashtra, India. It was established in 1905 and started as a tramway service provider. Over time, it diversified into electricity supply and public transport services, including buses and taxis.

BEST serves more than 10 million consumers in Mumbai and is the largest electricity distributor in the city. The utility is responsible for the generation, transmission, and distribution of electricity in its licensed area. It operates several power stations, including thermal, gas, and hydroelectric power stations, with a total installed capacity of over 1,800 MW.

Is BEST Mumbai Electricity Board Government Owned or Privately Owned?

BEST (Brihanmumbai Electric Supply and Transport) Mumbai is a government-owned utility. It is owned by the Municipal Corporation of Greater Mumbai, which is a local government body responsible for the administration of Mumbai city.

Interesting Information about BEST Mumbai

Here are some interesting facts about BEST Mumbai:

● Oldest electricity provider

BEST Mumbai is the oldest electricity provider in Mumbai, established in 1905. It started as a tramway service provider and gradually diversified into electricity supply.

● Largest electricity distributor

BEST is the largest electricity distributor in Mumbai, serving more than 10 million customers.

● Green energy initiatives

BEST has been taking initiatives to promote the use of renewable energy sources such as solar power. It has installed solar panels on several of its buildings and is working towards increasing its share of renewable energy in its overall power generation mix.

● Transport Services

BEST is not just an electricity provider, but also a provider of public transport services. It operates a fleet of buses and is the second-largest public transport provider in Mumbai after the Mumbai suburban railway network.

How to Check the BEST Electricity Bill?

Here are the steps to check BEST Mumbai bill online with Freecharge:

  • Visit the official website of Freecharge or download the app on your computer or smartphone.
  • Select the "Electricity" option from the list of available services.
  • Select the state and the electricity board as "BEST Mumbai."
  • Enter your BEST Mumbai consumer number, which can be found on your electricity bill.
  • Click on the "Fetch Bill" button to retrieve your current bill details.
  • Check your bill details, including the amount due and the due date.

BEST Light Bill Mumbai Payment Cycle

The payment cycle for BEST Light Bill in Mumbai depends on the billing cycle assigned to the customer's account. The billing cycle is usually a month long, and the due date for payment is mentioned on the bill. The payment due date is typically within 15 days of the bill generation date.

What are the BEST electricity bill payment charges per unit?

Unit range

Price/unit

Upto 100 units

₹2.91

101-300 units

₹5.16

301-500 units

₹7.96

Above 500 units

₹9.45

How to Calculate BEST Electricity Mumbai Bill payment based on used units?

To calculate your BEST Mumbai bill payment based on the units consumed, you can follow these steps:

  • Check your BEST Mumbai electricity bill to find the billing cycle and the total units consumed during that period.
  • Determine the applicable tariff rate per unit based on your consumer category (domestic, agricultural, commercial, etc.) and the current tariff rates.
  • Multiply the total units consumed by the applicable tariff rate per unit to get the total energy charges for that billing cycle.
  • Add any additional charges, such as meter rent, service charges, and taxes, as mentioned in the bill.
  • Subtract any advance payment or credit balance available on your account.

Step-by-step guide to pay BEST electricity bill payment online with Freecharge

Here is a step-by-step guide to pay your BEST Mumbai Bill online with Freecharge:

  • Visit the Freecharge website or download the Freecharge app on your mobile phone.
  • Sign in to your Freecharge account. If you don't have an account, create one by providing your email address and phone number.
  • Enter the "Electricity" option.
  • Select "BEST Mumbai" as your electricity provider.
  • Enter your BEST Mumbai consumer number, which can be found on your electricity bill.
  • Verify your BEST Mumbai consumer number by entering the OTP received on your registered mobile number.
  • Enter the amount of your BEST Mumbai bill to be paid and click the "Pay Now" button.
  • Choose the payment method of your preference, such as debit card, credit card, net banking, or Freecharge balance.
  • Confirm the payment.
  • After the payment is successful, you will receive a confirmation message and an email with the payment details.

List of Payment methods available on Freecharge for BEST Mumbai Bill payment

Freecharge offers multiple payment options for BEST Mumbai Bill payment. Here is the list of payment methods available:

  • Debit Card
  • Credit Card
  • Net Banking
  • UPI (Unified Payments Interface)
  • Freecharge Wallet

Benefits of BEST Mumbai electricity Bill Payment with Freecharge

Convenient and hassle-free

Freecharge provides a quick and easy way to pay your BEST Mumbai electricity bill from anywhere and at any time. You don't have to stand in long queues or visit any office to make the payment.

Multiple payment options

Freecharge offers multiple payment options, such as debit card, credit card, net banking, UPI, wallets, and Freecharge balance. You can choose the payment method of your preference and complete the transaction within minutes.

Secure transactions

Freecharge ensures secure transactions with the latest encryption technology and adherence to strict security standards. Your personal and financial information is safe with Freecharge.

Cashback and rewards

Freecharge frequently offers cashback and rewards on BEST Mumbai electricity bill payments. You can save money on your bills and earn rewards for future transactions.

24x7 customer support

Freecharge provides 24x7 customer support through chat, email, and phone. You can reach out to the support team anytime for assistance with your transactions.

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How to register a complaint for the wrong BEST Mumbai electricity Bill?

To register a complaint for a wrong BEST Mumbai bill you can contact the BEST Mumbai customer care helpline at +91-22-22066611 or visit the nearest BEST Mumbai office. Explain your issue and provide your account number and other relevant details.

Customer care number for BEST Mumbai Electricity Bill payment issues

Customer care number for BEST Mumbai electricity bill payment is +91-22-22066611.

What are the late charges on BEST Mumbai Electricity Bill payment online?

Late payment fees charged for BEST Mumbai bill payment is 0.5% on the due amount per week

Frequently Asked Questions On BEST Mumbai Bill

1. How to find my BEST Mumbai electricity bill Account id/consumer number for online bill payment?

  • Here are the steps to find your BEST Mumbai bill account ID or consumer number:
  • ● Look for your latest electricity bill from BEST Mumbai.
  • ● On the bill, under the Consumer Information or Consumer Details section, the consumer number is usually mentioned along with other information such as the billing period, billing unit, etc.
  • ● If you are unable to find your consumer number on the bill or have lost your bill, you can contact the BEST Mumbai customer care center at 1800-180-0440.

2. Is it necessary to register on Freecharge to make the BEST Electricity Bill payment?

Yes it is necessary to register on Freecharge to make BEST Mumbai bill payments online with Freecharge App or website.

3. How to download the BEST Mumbai Bill?

  • Open Freecharge and login to your account.
  • ● Select the Electricity option.
  • ● Select BEST Mumbai as your electricity provider.
  • ● Enter your BEST Mumbai customer id or account number and select Continue.
  • ● The bill details will appear on the screen.
  • ● Check if the details are correct.
  • ● Click on the Download Bill button.
  • ● Your BEST Mumbai bill will be downloaded in PDF format..

4. How to check my BEST electricity bill payment history?

  • ● Go to the Freecharge website or mobile app and log in to your account.
  • ● Select My Transactions on the screen
  • ● You will see the complete history for all transactions.

5. How can I raise a complaint for a faulty meter to BEST Mumbai Board?

  • The following steps on Freecharge can be used to file a report about a faulty meter with the BEST Mumbai Electricity Board.
  • ● Access your Freecharge account by logging in via the website or smartphone application.
  • ● Click on the Electricity option from the home screen.
  • ● Select BEST Mumbai as your electricity provider.
  • ● Click on the Complaints option.
  • ● Select Faulty Meter as the complaint type.
  • ● Any accompanying files or photos should be attached.
  • ● In order to submit your report, click the Submit button.

6. How to download my BEST Mumbai bill payment receipt?

If you want to download your payment receipt, open the Freecharge app, go to the Transaction History section, select the BEST Mumbai payment transaction, and click on the Download Receipt button. Your payment receipt gets downloaded.

7. Can I get any cashback or offer by Freecharge on BEST Mumbai online bill payment?

  • Yes, Freecharge offers various cashback and discounts on BEST Mumbai online bill payment for its users. By checking the Freecharge website or app, you can find out about the current promotions and cashback.
  • You must make the payment using the Freecharge website or app by adhering to the provided directions in order to take advantage of these cashbacks and offers. The cashback or offer amount will be credited to your Freecharge wallet or account once the transaction has been finished.
  • Some cashback and offers include:
  • ● POWNEW and get Flat Rs.30 cashback on electricity bill payment of Rs. 200. Once per user. (For new users only)
  • ● POW20 once per user and receive 5% cashback on minimum payments of Rs 200 for energy bills up to Rs 20. (For existing members only)

8. Is there any provision for electricity bill payment in installments for BEST Mumbai Bill?

As per the statement by BEST Undertaking, the EMI facility will only be available to those accounts where the bill amount is more than double the average of three months from March to May. This means that customers who have a significantly higher bill than their average consumption during the same period can apply for the EMI facility.

9. What should I do if there is an error in my BEST Mumbai Bill?

  • If you have received a BEST Mumbai Bill with an error, you should take the following steps to rectify the issue:
  • ● Contact BEST customer care The first step is to contact the BEST customer care helpline at +91-22-22066611. Explain the issue and provide your account number and other relevant details. They will help you in resolving the issue.
  • ● Check the meter reading Check the meter reading mentioned in the bill against the actual reading. If there is a discrepancy, you should inform BEST immediately.
  • ● File a complaint If your issue is not resolved by contacting customer care, you can file a written complaint. Write a letter to the BEST Grievance Redressal Officer (GRO) describing the error in detail and attach a copy of your BEST Mumbai Bill.